Sr. Sales Trainer

Pune, Maharashtra, India Full-time

Position: Sr. Trainer – Sales & Service

Opening: 1

Reporting: QA/Training Manager

Critical Competencies

  • Planning & Decision Making
  • Customer Focus
  • Analytical thinking
  • Time & people management
  • Ability to multi task
  • Coaching & Monitoring
  • Communication, planning, self-driven, learn ability

Roles & Responsibilities

  • Conduct Product/ Process training
  • Conduct Soft skills training
  • Conduct Team motivation meeting
  • To create awareness about top queries, complaints and requests
  • Daily briefing on updates/ issues/ learnings
  • To create awareness about top queries, complaints and requests by activities
  • Employee engagement
  • Cross functional meets
  • Reporting on FAP/OJT/Throughput